- Information Automatically Collected (via Google Analytics)
- When you visit our Website, we may collect certain non-personal information through Google Analytics, including:
- IP address (anonymized where possible)
- Browser type and version
- Device type
- Referring website
- Pages visited and time spent on them
- General geolocation data (such as city or region)
- This information is used for statistical purposes to understand how users interact with our Website. It is stored securely and processed in accordance with Google’s Privacy Policy. To learn more, please refer to Google Analytics’ data practices.
- When you visit our Website, we may collect certain non-personal information through Google Analytics, including:
- Information You Provide to Us Voluntarily
- When you contact us via our Website (e.g., through a contact or inquiry form), we collect personal information that you voluntarily provide, such as:
- Name
- Email Address
- Service inquiry or message
- This information is used for statistical purposes to understand how users interact with our Website. It is stored securely and processed in accordance with Google’s Privacy Policy. To learn more, please refer to Google Analytics’ data practices.
- When you contact us via our Website (e.g., through a contact or inquiry form), we collect personal information that you voluntarily provide, such as:
Privacy Policy
Twelvio Ltd ("Company", "we", "us", or "our") is committed to protecting your privacy and ensuring the integrity and security of your personal information. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard information when you access or use our website located at www.twelvio.com ("Website").
This Policy should be read in conjunction with our Terms and Conditions. By using the Website, you consent to the collection and use of your personal information in accordance with this Policy.
We may update this Privacy Policy from time to time. When changes are made, we will update the “Date Published” at the top of this page. We encourage you to review this Policy regularly.
1. Information We Collect
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to your inquiries or requests
- To improve Website performance and user experience
- To evaluate and improve our services and marketing efforts
- To personalize content and services
- To comply with legal obligations
We may also use anonymized or aggregated data to analyze Website trends and performance.
3. Cookies
Cookies are small data files stored on your device that help improve your experience on our Website.
- We use cookies to collect usage data and improve site functionality.
- Cookies may store your preferences and other session information.
- You may choose to disable cookies through your browser settings. However, doing so may affect certain features or functionality of the Website.
- By continuing to use our Website without disabling cookies, you consent to our use of cookies.
4. Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. However:
- We may share anonymized or aggregated data with business partners for analytics or performance evaluation.
- We may disclose personal information if required by law or legal process, or to protect our legal rights or comply with legal obligations.
Please refer to our Privacy Policy for full details on how we collect, use, and safeguard your information.
5. External Links
Our Website may contain links to external websites operated by third parties. These third-party sites have their own terms of use and privacy policies. We are not responsible for the content, policies, or practices of these websites. We recommend reviewing their privacy policies before providing them with your personal data.
6. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your personal information against unauthorized access, use, alteration, or disclosure. These safeguards include industry-standard data storage and processing practices.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. By using the Website, you acknowledge and accept this risk.
If you believe your personal data has been compromised, please contact us immediately at: [email protected]
7. Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Policy, or as required to comply with legal, regulatory, or business obligations.
8. Your Rights
Depending on your jurisdiction you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for data processing (where applicable)
- Opt out of Google Analytics using Google’s browser add-on
To exercise any of these rights or submit a data-related inquiry, please contact us at [email protected].
9.Changes to This Privacy Policy
Any changes to this Policy will become effective upon posting the updated version on our Website. We encourage you to review this Policy periodically. Continued use of the Website after changes have been posted constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: Email: [email protected]